Smartsupp | Standard | per month | billed annually

Rp 228.974

Smartsupp is a comprehensive live chat and chatbot platform designed to enhance customer engagement and boost sales through real-time communication. By combining live chat, chatbots, and video recording, Smartsupp enables businesses to provide personalized customer support while automating routine interactions. The platform is ideal for e-commerce stores, service providers, and businesses seeking to improve customer experience and increase conversion rates. With its user-friendly interface, Smartsupp allows companies to engage website visitors instantly, answer their queries, and guide them through the purchasing journey.

One of Smartsupp’s standout features is its ability to automate conversations through customizable chatbots. These bots handle frequently asked questions, collect visitor information, and qualify leads, allowing human agents to focus on more complex issues. Additionally, the live chat feature ensures that customers can receive immediate assistance from support teams, fostering trust and improving satisfaction. Smartsupp also includes video recording capabilities that provide insights into visitor behavior, helping businesses understand how users interact with their website.

The platform integrates seamlessly with popular e-commerce platforms like Shopify, WooCommerce, and Magento, as well as CRM tools, making it easy to implement and manage. Smartsupp’s robust analytics dashboard allows businesses to monitor chat performance, track agent productivity, and analyze customer interactions for continuous improvement. With multi-language support and mobile compatibility, Smartsupp ensures that businesses can connect with customers anytime, anywhere.

By using Smartsupp, companies can improve customer retention, increase sales, and streamline support operations. The combination of live chat, AI-powered chatbots, and behavioral insights equips businesses with the tools needed to deliver exceptional customer experiences and maximize revenue potential.
 

Product Overview
Real-time live chat to engage website visitors instantly.
AI-powered chatbots to automate routine customer interactions.
Video recording to analyze visitor behavior and improve UX.
Seamless integration with popular e-commerce platforms and CRMs.
Robust analytics for tracking chat performance and agent productivity.
Multi-language support to reach a global audience.
Mobile-friendly interface for on-the-go customer engagement.

Key Features
Customizable chatbots for automated responses and lead qualification.
Live chat with real-time notifications for immediate customer support.
Visitor behavior tracking through session video recordings.
Easy integration with platforms like Shopify, WooCommerce, and Magento.
Detailed analytics dashboard for performance monitoring.
Multi-channel support including website chat and email.
Secure and GDPR-compliant communication tools.

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